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logo-tiny store terms & policies

Contact customer service:

Phone:
Fax:   
   
Email:
 

+61 8 8379 0484
+61 8 8379 3569
 
shop@littlefuchsiacom.au (online shopping)
info@littlefuchsia.com.au (other enquiries)

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Free Gift Wrapping!

At logo-in-text, we believe in the joy of unwrapping a present whether it is for yourself or a gift for a friend so we have put together a beautiful free packaging service for you, enjoy!

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Terms and Conditions

Your use of this website is conditional upon your acceptance and compliance with our Terms and Conditions as set out below.

logo-in-text  reserves the right to amend the Terms and Conditions at any time without notice to the consumer. Your continued use of the website after any amendment becomes effective constitutes an agreement by you to abide and be bound by the Terms and Conditions, as so amended.

In the event of a query you can call +61 8 879 3569 (10-5 weekdays) or email shop@littlefuchsia.com.au.  

GST, Customs and Duties

GST (Goods and Services Tax) of 10% is inclusive in all our prices, though you will still be subject to other countries tax where required. All prices stated are in Australian dollars. The prices do not include any additional overseas duties and other customs charges that you may incur.

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Your Privacy

At logo-in-text we value your privacy and under the Privacy Act 1988 and the National Privacy Policy, any personal information we collect will be kept securely. This statement is our commitment to you, the consumer, of your privacy and the information we collect and hold.

We do not require consumers to disclose any information about them in order to browse our website and only require minimal information in order to make a purchase. Certain information, such as delivery addresses, is stored for your convenience but this information is not accessible to anyone but you.

We will treat personal information we collect from you as strictly confidential. Other than as set out below, we will not reveal, disclose, pass on, sell, rent, distribute, share or licence to any third parties any personal information that you may have provided to us, unless we have your prior express consent to do so.

When you register on the xx website you are automatically added to our mailing list. If you prefer not to receive information from logo-in-text you can unsubscribe by sending an email request to info@littlefuchsia.com.au.

Automatic Data Collection

Due to the nature of the Internet, there is certain information that is transmitted to us automatically, such as your IP address and the browser you are using. This information is collected for purely statistical reasons as part of our ongoing development however we do not attach any personal information to these statistics. Similar information is also transmitted along with any emails sent. This information is not stored.

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Payment

logo-in-text accepts the following methods of payment:

  • Secure online credit card (Visa, Mastercard)

logo-in-text does not convert your total into any other currency, other than Australian dollars. We will charge your credit card in Australian dollars and your credit card company will convert the charges for you.

Prices of products, service, delivery and other charges displayed on this website are current at the time of issue, but are subject to change at any time. If stock is unavailable, a customer service representative will contact regarding an alternative selection.

If you would like to make a payment other than through our secure online payment option, you may call our customer service line on +61 8 8373 1774 (10-5 weekdays) for further assistance.

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Gift Certificates

Occasionally, logo-in-text Online will offer certain customers gift certificates of various monetary amounts from time to time.

These gift certificates can only be redeemed on logo-in-text Online and in a single transaction only. Should a customer not use the entire amount specified on the gift certificate when seeking to redeem it, any remaining amount is attached to your Customer Record and will be credited to your next order when you log in.

When you order on logo-in-text Online and you choose to redeem a gift certificate, the amount on the certificate will automatically be credited to your order.

Each gift certificate will expire on the date shown on the gift certificate. The amount on each gift certificate cannot be exchanged or redeemed for cash or redeemed in any relevant retail store. If you misplace your gift certificate, we cannot replace it.

Any queries should be directed to +61 8 8379 0484 (10-5 weekdays) or to info@littlefuchsia.com.au.

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Promotion Codes

Occasionally, logo-in-text Online will offer certain customers promotion codes of various discount amounts from time to time.

These promotion codes can only be redeemed on logo-in-text Online. Promotion codes can be used any number of times within the promotion dates specified on the promotions terms and conditions.

When you order on logo-in-text Online and you choose to redeem a promotion code, the discount associated with the promotion code will be credited to your order.

Each promotion code will expire on the date shown on the promotions terms and conditions. The discount associated with the promotion code cannot be exchanged or redeemed for cash or redeemed in any relevant retail store. If you misplace your promotion code, we cannot replace it.

Any queries should be directed to +61 8 8379 0484 or to info@littlefuchsia.com.au.  

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Shopping Security

Your security is a priority at www.littlefuchsia.com.au. We use the latest security technologies to encrypt your personal information as it travels across the internet and your credit cards are guaranteed against fraudulent charges. We've designed the site so that these protections are automatic; there's nothing you need to do except shop...with confidence!

logo-in-text uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL is the most widely used data encryption coding system for secure e-commerce transactions. All of the forms on our site are secured with SSL technology, which means your credit card numbers and other personal information, is always encrypted (scrambled) before it is sent or received over the Internet.

The following indicates that you have entered a secure session and will be present when you are requested to enter your credit card details:

  • the "https" in place of the usual "http" in your browser address box
  • the small padlock at the foot of your browser or next to the URL bar (IE7)

(Note: As you move around on the site, you may notice that some pages display http in the address window, instead of https. Don't worry—that just means there's no place for you to enter information on those particular pages, so there's nothing for us to encrypt. Anytime you move back to a page with forms, https will appear again.)

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Delivery & Returns

Delivery Methods

Australia

  • logo-in-text delivers using Australia Post Express Post
  • All goods will be delivered to the customers chosen mailing address, however logo-in-text does not accept responsibility for the order
  • Cost is a flat rate $12.00 per order
  • Delivery should be received within 3-7 working days.
  • Express post pack is only within Australia

Returns from a customer should be sent to logo-in-text by registered post from Australia Post

New Zealand

  • logo-in-text delivers using Australia Post International
  • All goods will be delivered to the customers chosen mailing address, however logo-in-text does not accept responsibility for the order
  • Cost is a flat rate AUD $20.00 per order
  • Delivery should be received within 5-10 working days.

Returns from a customer must be sent to logo-in-text by registered post.  

Please Note: We do not deliver to any other countries other than Australia and New Zealand.

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Returns

Refund/Exchange

We hope that you are happy with your purchase but if you would like to return your purchase for a refund or exchange, please print and complete the exchange/return form so we can process your return efficiently.

Returns Policy

We take great pride in our reputation for quality, and if for any reason you are dissatisfied with your purchase, we will assist you with an exchange or online credit note.

Unfortunately, we cannot accept returns purchased online through our retail stores and vice versa.

Items must be returned within 15 days of original despatch date unworn and unwashed. The logo-in-text exchange/return form must be included with the item when returned. logo-in-text does not take responsibility for items not received if a customer attempts to send an item to via non registered post.

Also please note there is no exchange or refund on any sale items.

Faulty Item

Items will be inspected by our Quality Assurance Department and if the item is deemed to be faulty due to manufacturing or fabric, logo-in-text will replace or refund free of additional freight charges. If deemed not to be faulty, it will not qualify for an exchange or refund.

If You Change Your Mind

logo-in-text is unable to accept items that have had the tags removed, been worn or washed and the item must be in “as new” condition. Additional re-delivery freight charges will apply for new items required by a customer. logo-in-text will either exchange the item and add re-delivery charges or refund the amount of the item, less the original freight charges.

Incorrect Size

No redelivery fee is required for exchanging a size.

Incorrect Colour

logo-in-text will cover the re-delivery charges if the colour item you received is not what you initially purchased. As customers can appreciate however, colours shown on an internet exchange may not be an exact match to the physical goods, therefore the colour shown is for illustrative purposes only.

Garment Care

Please follow the care instructions placed on all of the logo-in-text garments.

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